• On Mar 18, 2016
    Stephanie from FL Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    We will be visiting Disney World end of April for a few days and this will be our first using the Disney app. I am just wondering how accurate the ride wait times are on the Disney app?

    Greetings, Stephanie, and welcome to the Disney Parks Moms Panel with this great question!

    My Disney Experience online and My Disney Experience mobile app are useful tools for full control and customization before and during your vacation at Walt Disney World Resort. The mobile app enables you to plan your vacation, have access to information at the resort, and enhance your visit with the ability to make purchases including Disney PhotoPass Service.

    Updates of Theme Park information is accurate keeping in mind the strength of the internet connection. Disney Resort Guests have complimentary WiFi connectivity; it's best to check your "Settings" to make sure you've enabled WiFi connection. I have never experienced connectivity issues when utilizing the mobile app at Walt Disney World Resort, but if you have any further concerns or questions may I direct you to contact app.support@disneyworld.com 


    Consider selecting your FastPass+ experiences and Advanced Dining Reservations through My Disney Experience mobile app to ensure you optimize your preferences.

    We hope you find this information helpful, Stephanie and would be pleased to assist you further in the near future.

    Best Disney Wishes~

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Meet the Panelist: Jacqueline, Ontario

Hello there, I'm Jacqueline from Ontario! I am passionate about Walt Disney World Resort. Each of our Disney Parks vacations have been unique and memorable, bonding our family in ways like no other vacation. Disney vacations quickly became an annual tradition, and we always look forward to our next Disney Parks and Disney Cruise Line vacation! I would be so happy and honored to help you plan your magical Walt Disney World Resort vacation.

Learn More About Jacqueline

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