• On Apr 9, 2018
    Julie from UT Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Hi, Visiting Disney in May & we will need to utilize rider swap. My question is this, where does the second group not riding go? I've heard that they can enter the ride threw the exit & wait to there to exchange. is that true

    Hi, Julie!

    Welcome, and thanks so much for stopping by the Disney Parks Moms Panel with your question about the Disneyland Resort. I hope you’re enjoying making all your pixie-dusted vacation plans!

    I’m glad to hear you plan to take advantage of Rider Switch service, which allows Guests with children who don’t meet the minimum height requirement to take turns experiencing attractions. We have used it on so many occasions because it’s a great time-saver for families with young children! The specific procedure varies depending on the attraction (especially if Disney FASTPASS service is offered), so it’s best to let a Cast Member at the beginning of the regular queue know that you’d like to use Rider Switch and ask what steps you should follow. Sometimes the second group will be asked to return to the attraction exit, but the re-entry point can also be the Disney FASTPASS return queue. Either way, a Cast Member will be happy to direct you to the appropriate attraction return area to board without waiting in the regular queue.

    I hope this answers your question, Julie, and that your family enjoys a perfectly pixie-dusted visit to the Happiest Place on Earth! Please write back if there’s any other information you need as your vacation approaches.

    Wishing you magic,
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Meet the Panelist: Courtney, California

I'm a lifelong Californian who's been making magical memories at the Happiest Place on Earth since I was a little girl! Now that I'm the mom of a spirited son and daughter, I love seeing the Disneyland Resort through their young eyes. Our family is perpetually planning our next Disney Parks adventure, and I'm excited to help make your dream vacation a pixie-dusted reality too! Learn More About Courtney

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