• On Jul 15, 2017
    Subodh from maharashtra Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Hi... I visited the parks with my family in May between 15-18, 2017. Unfortunately, i didnt download the disney photos until now, and now i cannot see them anymore in the disney App or online, perhaps they expired. How can I get to download the photos now?

    Hi Subodh,

    I'm sorry that your pictures have expired.  PhotoPass photos are in the account for 45 days.  I've linked the PhotoPass Help & Support page here so you can get more detailed information as well as contact information for that service specifically.

    I really hope you're able to track down your vacation photos.  Sending pixie dust your way!
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Meet the Panelist: Marisol, Florida

Magic Kingdom still takes my breath away, but my favorite place to be is on a Disney ship looking at the horizon and breathing in that crisp, clean ocean air!  I love planning Disney vacations for others and making sure it's more than they dreamed. Learn More About Marisol

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