Father and daughter with bubble maker
  • On Apr 27, 2022
    Rich from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I just visited Disneyland 4/23-4/25 and was assigned my DAS pass for my medical condition. I will be returning to Disneyland with my Daughter on 6/24-6/26 and was told I can pre-register for my DAS pass through a live video chat. How can I request this?

    Hiya Rich, and welcome to planDisney!

    I hope you enjoyed your recent visit to the Happiest Place on Earth, and the return of our favorite nighttime spectaculars! I can’t wait to see the Main Street Electrical Parade light up the night on my next visit!

    I’m happy to report that you can pre-register for Disability Access Service (DAS) with the help of the new DAS Advance service. This service allows Guests to pre-register online with a live video chat as early as 30 days in advance of their visit, and no less than two days before. During your registration chat, you’ll have the chance to book up to 2 one-hour return windows for select experiences, subject to availability. This is in addition to the regular DAS benefit of making return-time selections throughout your Disney day. 

    To set up a live chat, you’ll want to make sure you have a Disney account, since you’ll need to be logged into it before your chat. Also, you’ll want to purchase your theme park tickets or Magic Keys for each member of your party, and link them to your Disney account. Lastly, make sure that every member of your party has a valid theme-park reservation, too. Then, you’ll be all set for a chat!

    If for any reason you’re not able to schedule your registration chat before your visit, you can also stop by City Hall (in Disneyland Park), Chamber of Commerce (in Disney California Adventure Park), or any Guest Information location upon arrival.

    I hope this information helps you get all set for your June visit, Rich! If you have any other questions, please stop by again, we’re all EARs!

    See ya’ real soon,
thumbnail image for Kristin

Meet the Panelist: Kristin, California

Greetings from sunny California! I live less than an hour from the Disneyland Resort, and have been an Annual Passholder (and now a Magic Key Passholder) for more than 20 years! As a mom of three kids ages 5-10, I consider myself an expert at navigating the Disneyland Resort with little ones. My family of five can’t get enough of the magic and happiness we encounter every time we step foot on Main Street, U.S.A. I look forward to sprinkling pixie dust on your next visit to the Happiest Place on Earth! Learn More About Kristin

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