• On Sep 29, 2021
    Christina from MI Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I visited Disney through september 3rd, we went just a few days before the annual pass became available. I was hoping there is some kind of exception window provided that I can use my previous purchase as credit as it wasn’t possible to buy at the time.

    Hi Christina,

    Welcome to planDisney and thank you for sending us your question about the new Annual Passes.  I am so happy to see that you have recently visited Walt Disney World Resort, I bet you made some wonderful memories during your stay! 

    Guests are able to use the value of existing Theme Park Tickets toward the purchase of an Annual Pass, provided there is at least one day left on the Ticket.  I am so sorry to see that the timing did not work out for you to take advantage of this perk, however it does mean that when you do purchase your Annual Pass, your year will start with that first visit, instead of back dating to September.  That gives you at least another month of Disney Magic!  If you would like to speak to a Cast Member regarding your Ticket issue, you could always call and explain your extenuating circumstance.  

    I hope you are able to get back to Walt Disney World Resort soon, Christina.  If you have any other questions please come back to planDisney, we are always happy to help.  

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Meet the Panelist: Stephanie, Ontario

I'm a Canadian mom with so many wonderful memories at Walt Disney World Resort!  I would love to use my experience in  traveling with toddlers, children, tweens and guests with limited mobility to help others experience all the magic Disney has to offer. Learn More About Stephanie

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