• On Oct 16, 2021
    Sam from UT Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We visited Disney last week (10/8), and my son built a lightsaber. It worked perfectly for the first few days (after our flight home), and then stopped working. We've taken it apart and put it back together several times to no avail. Please help!

    Bright Suns, Sam! Welcome to planDisney. We’re so glad you’ve stopped by!

    So sorry to hear you’re having issues with your son’s lightsaber that you’ve built fairly recently! How frustrating it must be that you’re having problems. Unfortunately, I’m unable to assist you directly regarding your lightsaber. However, I checked with the Gatherers at Savi’s Workshop and they recommend sending an email to a friendly Cast Member who can assist you. In the email form you submit, under “subject line”, please choose “Disneyland Resort Merchandise”. Simply describe the issues you’re having with your lightsaber and click “Send” on the bottom. You’ll soon receive a response from a Cast Member.

    I hope this information is helpful for you, Sam. I hope the problems with your son’s lightsaber will be resolved soon. Please feel free to write us again if you have more questions.

    ‘Til the Spire,
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Meet the Panelist: Kiki, California

Greetings from Northern California! I have been fascinated by the magic of Disney since I was a little girl; now that I am a mother of two, I love watching my children experience Disney Parks through their own eyes. I am also surrounded by fellow Disney-loving nurse friends whom I enjoy quick adults-only Disneyland Resort escapes with. Whether you are planning your once-in-a-lifetime family trip or a short adults-only getaway to the Happiest Place on Earth, I am here to help!

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