Mom and Daughter in Cars Land
  • On Jun 27, 2023
    Sara from Uusimaa Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi! I want to visit Disneyland with my daughter the 17th of July. The calendar shows that date is available but yet we can't buy the tickets. What can be the reason and how can we buy the tickets? With best regards: Sara

    Hi there, Sara! Welcome to planDisney.

    I am sorry to hear that you have been experiencing difficulties purchasing Tickets to the Theme Parks of the Disneyland Resort. I have a few ideas for you to try and a solution if all else fails.

    First, I recommend trying to purchase tickets on an "incognito" or "private" web browser. This might work for you if you are using a laptop or desktop to purchase tickets.

    If that doesn't work, try purchasing your tickets via the Disneyland Mobile App. To do this, you will open the app and press the (+) button at the bottom of your screen. From here, you will press the button that says "Buy Tickets and Passes." Next, you will press where it says "Theme Park Tickets" and you will follow the instructions to complete your purchase.

    Lastly, if both of the suggestions above are unsuccessful, you can purchase your tickets at the Ticket Booths outside of the entrances of the parks. I recommend arriving early; ticket booths open around 7:30 a.m. I do not always like suggesting this because it can be a little risky. For example, there might not be Park Reservations available on the day of your visit for the park you want to enter. However, you can keep an eye on the Availability Calendar in the days and hours before your visit to have an idea of what the availability is like. I just looked at the calendar on your behalf and it appears that currently there is availability for both parks on the day you plan to visit. Keep in mind that this is subject to change.

    Sara, did you know that with the app you can link your park tickets, enter the theme parks, Mobile Order food and drinks, and check attraction wait times? I recommend exploring and becoming familiar with the app before your arrival. You'll be happy you did!

    I hope this information is helpful in buying tickets, Sara. There is so much to experience at the resort. I am wishing you and your daughter the happiest visit!

    Your Pal,
    Alejandra 
thumbnail image for Alejandra

Meet the Panelist: Alejandra, California

Hola from California! I am a lifelong Disney fan, wife, and mamá. I planned my first Disney vacation at thirteen and have not stopped since! Being a Californian, I have had the privilege of visiting Disneyland Resort my whole life. It is my happy place and feels like home. And now that we are parents, my husband and I especially love vacationing at Disney with our son. I am excited to help you plan your next vacation in both English and Spanish! Learn More About Alejandra

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