Check in at Disney's Animal Kingdom Lodge
  • On May 8, 2024
    Connor from NH Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How do I view my purchases

    Hiya, Connor! Welcome to planDisney. It looks like it won't be long before you are on your way to the Most Magical Place on Earth. You must be getting so excited!

    If you are staying at a Disney Resorts Collection hotel while visiting Walt Disney World Resort, you can see any charges to your room on the My Disney Experience App. Once you have checked into your resort and you have a room number assigned, the option to see your bill will automagically appear. To find it, go to the menu (the "≡" at the bottom of the app) and scroll to "Hotel Reservations." When you select this before your arrival date, you will see a very fun countdown and some functions that are helpful before your stay in the magic begins, like starting the check-in process and selecting MagicBands. Once your hotel stay begins, some of these buttons will change for your visit. You will be able to select an option to view your Guest folio (aka, hotel bill). The folio will include your resort stay and any charges you make at the parks and resorts using your MagicBand+ or Key to the World card. 

    If you make purchases directly in the app, like Genie+, Individual Lightning Lane entries, mobile food orders, or Merchandise Mobile Checkout, these are charged at that time to your credit card saved to the app or a gift card you can enter at the time of sale. They will not appear on your folio. 

    You are welcome to stop at the Front Desk and ask a Cast Member for a copy of your bill at any time. On the morning you check out, you should receive an email with your folio. If you do not, you can ask at the Front Desk or you can call My Past Walt Disney World Visit and request a copy.

    I hope your trip is absolutely magical and brings you memories of a lifetime! If you have any other questions, please come back to planDisney. We are happy to help!

    Adventure is Out There!
    Jana
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Meet the Panelist: Jana, Georgia

Hi, everyone! I’m Jana, a Disney-loving wife and mom from Atlanta. My boys (my husband and sons) are the greatest joys in my life. We have so many magical memories from our vacations at Walt Disney World Resort and aboard Disney Cruise Line. I welcome the chance to share my knowledge and advice in helping you plan your visit to the Most Magical Place on Earth. Learn More About Jana

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