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  • On May 13, 2021
    Jacqueline from NJ Asked

    How do you view previously purchased tickets on your account?

    Hi Jacqueline, and welcome to planDisney! Your next Walt Disney World Resort vacation is getting so close, I bet you can almost taste the Mickey ice cream bars. Let's get you ready for your big adventure!

    Jacqueline, I think you're asking about tickets you've purchased but haven't used yet, so we'll walk through how to find those in your My Disney Experience account. If you're looking for old tickets you might have used in the past, I don't think those would show up in your account, so you'd most likely need to call Disney's Guest Relations and speak to a Cast Member for help with those. But now, let's get down to business and find your current tickets!

    Okay, first we'll need to hop into your My Disney Experience account. You can do that on a computer or through the My Disney Experience app on your phone. We'll check the computer here, but you'll also find your tickets on the app under "Tickets and Passes." So, head on over to the Walt Disney World website and follow these prompts:

     - Look for the blue "Sign In or Create Account" link above the menu bar and log in.
     - Once you're in, roll your cursor over the "My Disney Experience" logo on the far right of the menu bar.
     - Select "My Plans" from the drop-down menu.
     - Scroll about halfway down to "My Plans, Reservations and Tickets."
     - Click on the "Tickets & Memory Maker" tab.

    You should see all of the tickets assigned to you and any other Guests whose plans you manage listed here. If you don't find what you're looking for or have any problems with the tickets, you can call Guest Relations from the contact list I linked above and a Cast Member will be happy to work things out for you.

    I hope this helps you find the information you're looking for, Jacqueline. If you have any more questions while you're making your last-minute plans, please be sure to come back and see us again! We're always here to help!

    Keep Disney Dreaming,

    Kathy K.
thumbnail image for Kathy

Meet the Panelist: Kathy, Florida

I've lived my whole life just an hour's drive from Walt Disney World, so I've been a regular visitor for as long as I can remember. Even after all these years and so many visits, I love that there's still so much to discover! Now that I'm a mom myself, seeing my favorite place through my son's eyes has given me a whole new perspective that I enjoy sharing with other parents of young children. Learn More About Kathy

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