Greetings, and welcome to
planDisney, John!
Thank you for consulting
planDisney, we hope that your
Walt Disney World Resort vacation was enjoyable, leaving you with many ever-lasting memories. It would be my pleasure to be of assistance with retrieving your recent Disney Resort Hotel itemized account, your Guest Room Folio, John.
Checking out of a Disney Resort Hotel can be a bit overwhelming for many, thinking of all the recent happy memories makes going home a little difficult, not to mention dealing with all the logistics of travel these days. I am not sure if you are currently at Walt Disney World Resort, or if you have recently returned from your visit, therefore, if you are still on the property, you are welcome to visit the Front Desk of your Disney Resort Hotel and request a printout of your Guest Room Folio.
John, you are also able to see your list of itemized purchases on your account using the
My Disney Experience Mobile App by accessing
Resort Hotel which will present you with the option to view your charges. My recent experience viewing my Guest Room folio on the app was that I was able to do so until the end of my day of check-out (subject to change). Typically, on the day of check-out, a complete itemized hotel account is emailed to Guests for their reference. If you are home, kindly check your email folders, including your Spam and/or Junk folders.
John, if you have not received your email, please contact
My Past Walt Disney World Visit or email
guest.services.billing@disneyworld.com for support. I apologize for this inconvenience and appreciate your patience.
Tips:Sign in to your Disney account online and update your personal information via the
Profile link beneath your name which can be accessed by selecting the
My Disney Experience planning area on the top right of the page. Not only will your information be up to date, but you will receive any applicable offers and information for a future visit.
Stay abreast of the latest information by watching the monthly
planDisney Podcasts, Presented by State Farm, where you can also hear first-hand tips and advice from current Panelists.
John, I hope this information serves you well for the successful retrieval of your Disney Resort Hotel Guest Room Folio, and we look forward to offering any assistance in the future with your
Disney Vacations and Destinations plans.
Best regards!Jacqueline