Aloha, Jennifer!
Welcome to planDisney, and thank you so much for surfing by with your question. There's no place I'd rather be than riding the Hawaiian roller coaster ride at
Aulani, A Disney Resort & Spa. It's my favorite Disney Vacation Club Resort, and our family has visited many times.
Jennifer, I would recommend checking your My Aulani account on a desktop. If you are able to see your balance online, this is the only place it would be. If your Aulani reservation is linked to your My Aulani account, it should have all of the relevant details there. If you don't see it there, then you would need to call Aulani to double-check your balance and make payments.
To find your
My Aulani account, go to the Aulani home page. Then, you can go to My Aulani in the top right corner and log in, and then click on "My Dashboard." This is where you can manage your Aulani reservation.
I hope this helps you, Jennifer. If you have any further questions, sail back here to see us and we will be so happy to help you.
A Hui Hou (it means "until we meet again" in Hawaiian),
Keri