Cinderella Castle 50th Day
  • On Feb 28, 2023
    Becky from RI Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have valid tickets and reservations. I’m trying to purchase genie plus for my Magic Kingdom reservation tomorrow. I’m logged into my app, I try to purchase and it says we don’t have valid park admission. I already deleted and redownloaded the app etc

    Welcome to planDisney, Becky! Thanks so much for coming to us with your question today. Magic Kingdom Park is my favorite place to use Disney Genie+ service, so I'm glad to hear that you're planning to do the same thing. Since you're headed there tomorrow, let's jump right in and talk about when you can purchase Disney Genie+ for your visit. 

    Disney Genie+ is only available to be purchased on the day you're planning to use it, so that's why you haven't had any success trying to add it today. Since you have valid tickets and Disney Park Pass Reservations for tomorrow, you will be able to make that purchase using your My Disney Experience app as soon as the clock strikes midnight tonight. If you're not a night owl, you don't have to stay up late because you can buy Disney Genie+ tomorrow morning as well. I recommend you have that transaction completed a few minutes before 7 a.m., which is when you'll be able to start making Lightning Lane selections for the day. You'll be able to make more selections as soon as you have used the one you currently have or every two hours, whichever comes first!

    I hope this answers your question, Becky, and please let us know if there's anything else we can do to help you plan your magical vacation!

    Jessica
thumbnail image for Jessica

Meet the Panelist: Jessica, Texas

I'm a personal stylist and I live in Texas with my husband and our three rescue animals. We are Disney Parks-obsessed and love enjoying all the magic that's out there especially for grown-ups. In fact, we even opted out of a tropical honeymoon to spend a blissful week at Walt Disney World Resort instead! I'm thrilled to be on the planDisney Panel and I'm excited to share everything I've learned from all of our trips and help you plan a memorable family vacation.  Learn More About Jessica

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