Mom And Daughter Outside Grand Floridian
  • On Jun 9, 2013
    Dara from KY Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Vacay booked through time share staying @ Saratoga Springs. Do we still have access to the feature where your luggage is delivered straight to your room so you don't have to wait at baggage claim and free resort transportation? We'll be flying into MCO:)

    Hi Dara,

    Thanks for visiting the Disney Parks Moms Panel with your questions!

    When you book a vacation at a Disney Vacation Club Resort through an exchange, you can call Disney Vacation Club Member Services to assist you with your vacation planning.  By calling 1-800-800-9800 and choosing option one and then option one again, you will be able to talk with a cast member who can help with planning for vacations at a Disney Vacation Club Resort.  When the cast member asks for your Disney Vacation Club Membership number, simply explain that you booked your stay at Disney's Saratoga Springs Resort and Spa through an exchange.  The cast member will be able to help you make your reservation for Disney's Magical Express, which is the transportation that Disney provides, free of charge, to get you and your luggage from Orlando International Airport (MCO) to your Walt Disney World Resort.

    I hope that this information is helpful for you, Dara!  Please do not hesitate to ask if you have any further questions.
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Meet the Panelist: Mona Leigh, Maryland

I'm a Director at the University of Maryland, wife, and mother. When I'm not at work or with my family, I'm often planning a Walt Disney World trip for my family or friends. I'm a Disney Vacation Club Member, and am excited to help you plan your trip!  Learn More About Mona Leigh

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