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  • On Jan 8, 2020
    Keely from PA Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Vacation is reserved. I am trying to add a day and I’m being told there is no availability and that I should just keep trying back. There are rooms on website so i dont understand.

    Welcome BACK, Keely!

    It is so good to see you back asking another great question here at the Disney Parks Moms Panel because that means you'll soon be returning to Walt Disney World Resort!! Let's see if we can't work out this issue that you're having.

    Are you trying to book a room under a Special Offer, Deal or Discounted rate, like Free Dining or as a Passholder? Mine is a Military family, and when I want to book a military rate at a Disney Resort Hotel, I'll first check the options on the Walt Disney World Resort website the same that you're doing. Military rates cannot be booked online, and sometimes when I call I'll often encounter a similar situation like you mentioned, where I can see rooms for those same dates but am told 'no availability'. What I've learned is each resort hotel has a limited number of each of these offers, and sometimes even already having a reservation locked in doesn't guarantee that said rate can be extended by a day or two.

    Even if you're not locked into a special rate, I have a few solutions as to what can be done:

    ~ First, play around on the Disney booking website and see if you can select your new vacation date range at the same resort hotel and hopefully under the same rate. If you can, call back and let them know what you're seeing. If they still can't add the new date for you, book an entirely new reservation with what you've now found, and then once that's done cancel the first reservation.

    ~ Another option would be to keep everything from your first vacation reservation, but add a day (or two!) as a brand new reservation. This is called a split-stay and while it may seem like a bit of a hassle, split-stays can actually be quite fun. A lot of guests choose split-stays so they can experience all the amenities of a second (or third!) Disney Resort Hotel during their same vacation. Yes, you will have to pack up and physically move rooms or even resorts, but the team at Bell Services will hold your luggage for you and even transfer it to your new hotel should you choose to move. With a Split Stay you'll still be able to take Disney's Magical Express back to the airport, you'll receive a brand new set of MagicBands (that will also work for your first few days at your other resort hotel, so pick two different colors to mix and match your outfits), and you can even add a Dining Plan for a few as one night. This works out great if you didn't have a Disney Dining Plan during the first part of your vacation but want to try it out. OR, the opposite can also be true, where if you had a plan for the longer part of your visit, you wouldn't be required to have one for this last bit of the trip.

    ~ Lastly, check to see if there are still options within the new dates, but at a different Disney Resort Hotel than the one you originally booked. Sometimes one resort is already sold out of specific packages but others aren't.

    I hope this helped a bit, Keely, and We'll See You Real Soon!
    ~Kristen
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Meet the Panelist: Kristen, Texas

Hi, I'm Kristen! I am a preschool mom and military wife who loves keeping up with the latest Disney Parks news. Trips to Walt Disney World have always been fun, but now that I'm the parent AND the planner every moment is that much more treasured.  I am so honored and excited to be able to share tips I've picked up, pass on fun factoids I've learned, and help create magical moments for your vacation of a lifetime!  Learn More About Kristen

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