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Mom And Daughter Sailing Ship Columbia; In costume as captain hook and Peter Pan
  • On Oct 19, 2015
    Jennifer from UT Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I did a vacation package through your website for the end of November. I have not received my tickets or any information about the motor coach we paid for. The only packet I received was a brochure about what to do. When should I worry about tickets?

    Hello Jennifer!

    Thanks so much for stopping by the Disney Parks Moms Panel! I hope you are having a magical week!

    If you are nervous about not receiving your tickets and information I would definitely give Guest Relations a quick call to double check everything on your account is in perfect order. As for the motor coach, usually you just need the confirmation number provided at the time of purchase to then give to the company you booked through. There are a few different options for transportation to get to the Disneyland Resort from both LAX and Orange County airport. You can check out the transportation page to narrow down whom to call to check on the status of your booking.

    I hope this helps and let us know if you need anything else as you plan your visit!

    See you real soon!
    -Emily
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Meet the Panelist: Emily, Colorado

I’m a wife and mom to three boys, ages 15, 10 and 6. My youngest is autistic so I love helping other special needs families plan Disney vacations and show them that they, too, can have a magical time together. In addition to being a total Disney fanatic, I am also a blogger who enjoys fashion, shopping and knitting. Learn More About Emily

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