• On Oct 16, 2020
    Linnea from WA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We have vacation package with a good neighbor hotel. Our arrival is Nov. 1-5. We still intend on coming down and want to know what we do about our park tickets. We know the park will not be open, but there are many other things we will be doing.

    Welcome to planDisey, Linnea! Thank you for bringing your question our way! 

    I am so happy to hear that you are keeping your Good Neighbor Hotel vacation package! It sounds like you’ll be keeping busy with the other things you’ll be doing. And don’t forget that even though the Disneyland Resort theme parks are closed, you can still enjoy the Downtown Disney District. You’ll find there is plenty to do including exploring the many retail stores and restaurants. For a list of all open locations and to review all the new guidelines, please visit the Downtown Disney website before your visit. 

    And, even though you won’t be able to use the theme park tickets included in your package, rest assured that you’ll be able to enjoy the magic at a later date. According to eTicket Terms & Conditions, unless otherwise stated, the amount paid for any wholly unused, expired Disneyland Resort theme park ticket (with the exception of Special Event Tickets) may be applied towards the purchase of a new theme park admission ticket at the current price. The new ticket purchase price must be equal to or greater than the amount paid for the original ticket. So, if you're unable to visit before your ticket expires, simply go to a Main Entrance ticket booth when you’re ready to visit. A Cast Member there will apply your eligible ticket amount towards a new ticket purchase. For additional information, please contact a Cast Member in the Vacation Packages Department at (714) 520-5060. 

    We hope that you will come to see us again with your vacation planning questions! We’re all EARS! 

thumbnail image for Tiffanie

Meet the Panelist: Tiffanie, California

Greetings from San Diego, CA! I'm a wife, cat mom and Disney-loving "childfree millennial." I've traveled all around the world, but my favorite place to visit is "The Happiest Place on Earth!" I've been going to the Disneyland Resort for over 25 years. Each time I step through the turnstiles to enter the world of yesterday, tomorrow and fantasy, I feel the magic of Walt Disney's original park. I can't wait to answer your questions and help you experience all that the Disneyland Resort has to offer! Learn More About Tiffanie

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.