Mom And Son Running through park; RunDisney; incredibles shirt
  • On Feb 26, 2008
    Sara from AR Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have a vacation package for our first trip in October. We'll be staying at the Polynesian. How do I go about requesting an updated room in that resort -- or a room away from the pool? We already have our reservations. We may also need a refrigerator.

    Hi Sara,

    This falls under the category of "special requests" and any of these special requests will require you to call Walt Disney World Resort and talk to a Disney Reservation Agent directly at (407)WDW-MAGIC (939-6244).  I have done this many times as my daughter suffers from severe asthma and has medicine which requires I have it refrigerated.  I call and make my special requests and have never had a problem...they are all very helpful and accommodating.  There are certain requests (such as rooms away from elevators, close to main pools, ground floor, etc..) which will be noted but not necessarily guaranteed as they may be based on availability.  I hope this helps and that you have a fantastic trip!

    Best wishes,
    Brigitta
thumbnail image for Brigitta

Meet the Panelist: Brigitta, British Columbia

I am a Canadian citizen working in the tourism industry. My Disney World experiences started with my family when I was just a little girl. I have continued this tradition with my daughter who has been there now more than 15 times. Learn More About Brigitta

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.