• On Aug 10, 2021
    Brittany from NJ Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I will be utilizing the DAS pass for my trip; how do I keep track of when I should return to a ride? Will it show up on the Disney app? And am I able to ride another attraction with no wait before returning to the ride with a return time?

    Hi Brittany,

    Welcome to planDisney! I am so excited to hEAR that you are visiting the Walt Disney World Resort soon!

    When you arrive at a theme park, stop by Guest Relations to request Disability Access Service (DAS). A Cast Member will consult with you to determine if the Disability Access Service is best suited for your needs. If so, you will be assigned the service and, if you have a few others traveling with you, they could be connected to your service so that you could ride together. Just confirm with a Cast Member in Guest Relations how many additional Guests can ride with you using your Disability Access Service. Anyone in your group can request a return time for an attraction. When you return, you would have to scan in first since you would be the person with the Disability Access Service.

    On our last visit, when we had a return time using the Disability Access Service, it did show up in the My Disney Experience Mobile App. Yes, you can certainly ride other attractions while you wait to board an attraction with your DAS. You can only have one return time at a time, however, so keep that in mind when you request each return time. We typically get return times for attractions that have the longest wait times. So, at Disney's Hollywood Studios, we will request a DAS for Slinky Dog Dash. At Disney's Animal Kingdom, we will request a return time for Avatar Flight of Passage. At Magic Kingdom, we request one for Seven Dwarfs Mine Train and at EPCOT, we request one for Test Track. 

    On our most recent visit a few weeks ago, I held our fireworks viewing spot while my girls went to ride Space Mountain. One of them then went to get a return time for Big Thunder Mountain Railroad and they both met me back at the fireworks viewing spot. After we watched the fireworks, we went back to ride Big Thunder Mountain Railroad to give the crowds some time to clear out before we tried to exit. After we finished the ride, we were able to leave the park quickly and the transportation lines were much more manageable.

    Brittany, I hope this helps! Using the Disability Access Service has certainly been a lifesaver for my family. I trust you will have a wonderful visit. Be sure to also review the other Services for Guests with Disabilities. I do hope you made Disney Park Pass system reservations since you are traveling soon after the launch of The World's Most Magical Celebration!

    Magic and memories,
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Meet the Panelist: Donyell, North Carolina

Hello from North Carolina! I am a mom of twin girls, wife, and university professor who has been inspired by the creativity of Disney for a lifetime. Since my first Disney visit when I was 12-years-old, I have been drawn to the adventures crafted by Disney Imagineers. Planning Disney vacations helps connect me to families who will find in Disney the kind of joy my family has experienced over the years. Allow me to help you map your own Disney journey so that you, too can create the memories of a lifetime! Learn More About Donyell

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