• On May 13, 2018
    Staci from IL Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    When using mobile ordering. Can you costumize the order or do you have to order at the counter to do things like leaving out ingredients?

    Hi Staci! Welcome back to the Disney Parks Moms Panel!

    In just a couple of weeks you will be vacationing at the Walt Disney World Resort! Yay! I'm happy to help with your last-minute planning.

    I am quickly falling in love with Mobile Food and Beverage Ordering on the My Disney Experience mobile app. It is so convenient, easy and speedy! You'll find that certain options are currently able to be customized, while others are not. For example, with the salads, you can choose to have the dressing withheld or on the side, but you cannot request no tomatoes. At the Electric Umbrella in Epcot, if you order the Mojo Pulled Pork Burger, you can request apple slices instead of fries and choose "No, Thanks" for the aioli, but you can't request the Energy Salad without fruit or cheese.

    I suggest you go ahead and download the My Disney Experience mobile app, select "Order Food," then spend a little time exploring the menus and familiarize yourself with what options are available. This will save you time in the theme parks when it is meal time. You'll know if Mobile Order is the right fit for that meal or if you need to hop in line for a more customizable experience. If you need to cater a meal to certain allergies, I definitely recommend you use the regular lines and speak with the Cast Members for that.

    I hope this helps with planning your trip, Staci! Please visit us again with any other questions you may have. Happy eating!

    Tabitha
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Meet the Panelist: Tabitha, Tennessee

Hello all! I'm a happily married, proud mom to two young children, and I love to plan trips to Walt Disney World Resort. One of my favorite things about taking a Disney Parks vacation is that there is always something new and wonderful to discover, no matter if this is your first trip or if you visit multiple times per year. I'm excited to help you plan your next adventure!
Learn More About Tabitha

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