Cinderella Castle 50th Day
  • On Sep 25, 2022
    Tanishia from GA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi! I will be using the mobile app for my groups Genie+ and LL…but the group is wanting to do different rides. How can we be separated and both use my mobile app to check into the rides? I am the only one with an Apple phone. Thanks!

    Welcome to planDisney Tanishia,

    Not all Disney heroes/heroines wear crowns. Some wear sunscreen and carry external phone chargers. I understand you are tasked with making Disney Genie+ plans for your large party during your Walt Disney World Resort park days. Let's dig a little deeper into how this can work.

    Valid admission, a theme park reservation for each park day, and a method of entry (MagicBand, MagicBand+, Disney MagicMobile pass, or admission card) are currently required for theme park entry. The method of entry is also what allows you to tap in at Lightning Lane entrances. Since I understand you're the only one that can currently house your party's Disney MagicMobile passes in your phone and you can't be in two places at once, each member of your party needs to have either a MagicBand or admission card with them for times that you split up.

    MagicBands can be purchased online or at retail locations throughout the parks. They must be linked to an individual in My Disney Experience account before use. Kindly note that MagicBand+ designs are rechargeable but do not come fully charged. Admission cards can be obtained at ticket or Guest Relations windows located outside the entrance of each theme park. Be prepared to show a confirmation email of your ticket purchase, the credit card used to purchase the tickets, and a valid photo ID.

    You can purchase Disney Genie+ service anytime after midnight on each park day in the My Disney Experience mobile app (three small lines at the bottom right of the homepage --> Tip Board --> Purchase for Today). You can purchase for up to 12 members of your Family and Friends that have valid admission and a theme park reservation at a time. If there are more than 12 people in your party, you must do more than one transaction. 

    You can book your first Genie+ Lightning Lane attraction at 7:00 a.m. in the My Disney Experience mobile app (three small lines --> Tip Board --> scroll to desired attraction --> click the LL Disney Genie+ box with the next available arrival time listed). The next step is where you'll specify which members of your Family and Friends list are riding each attraction. You can make a Genie+ Lightning Lane reservation for others even if you, yourself, will not be experiencing that attraction. 

    Depending on the circumstances, you can book the next Genie+ Lightning Lane attraction for individuals as soon as they have tapped in at the first attraction or at the time listed on the top of your Tip Board banner. During your park days, members of the Guest Experience Team can be found under big blue umbrellas and are more than happy to help you unlock the magic of Genie+. 

    I hope this is helpful information, Tanishia. You have a big task ahead of you and I'd love to help in any way that I can. Please don't hesitate to reach out with follow-up questions before or even during your vacation.

    Choose magic,
    Jennifer
thumbnail image for Jennifer

Meet the Panelist: Jennifer, Virginia

Hey there, hi there, ho there! I’m Jennifer from Northern Virginia, close to Washington, D.C. Together is my family’s favorite place to be, and I’m so grateful that Walt Disney World Resort is designed to make that dream a destination. I’ve visited The Most Magical Place on Earth at every age and every stage, in every season, and for countless reasons. I can’t wait to help you maximize the magic on your next Walt Disney World Resort vacation! Learn More About Jennifer

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