family dining
  • On Jul 9, 2022
    Jan from WI Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We're using Disney transfers for the first time. I see that we'll have to pick a port arrival time but I have no idea when we'll be leaving the airport (London-Heathrow) so I have no idea what time to pick. What should I do? Thank you!

    Ahoy there, Jan! Welcome aboard planDisney! I'm so glad you sailed my way with your question about using Ground Transportation booked directly through Disney Cruise Line! Ah, and I see you'll be arriving at Heathrow - that's always good to know which of the London-area airports will be your gateway to Dover - although travel time from both of them to the Port is roughly the same! 

    When it comes to selecting a Port Arrival Time, the biggest variable will be when your flight arrives! During your Onboard Check-In process - which opens 30 days before your sail date - you'll have the opportunity to enter your flight information, which will help Disney Cruise Line understand when you and your crew are arriving. Since the drive from the airport to the port is roughly two hours, plus time to navigate your way through both customs and baggage claim, I'd say a three-hour gap between when you land and when you arrive at the port is typical in my experience! 

    Using that as an estimate, once you progress through your Check-In, you should have a better idea of which Port Arrival Time to select! Oh, and be sure to review the Ground Transportation page of the Disney Cruise Line website, paying special attention to the "cruises sailing from Dover" section for details about where to meet your transportation representative at the airport to guide you on your way!

    I hope that helps you set your course for a European adventure, Jan! I can see it now: you, landing in London, navigating through arrivals, baggage claim, and customs, and letting Disney Cruise Line's partners do the driving to Dover! If I weren't cruising in September as well, I'd be supremely jealous. Thank you for your question, Jan, and if any others surface while you continue planning, please drop me another line here at planDisney! 

    Fair winds and following seas, 

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Meet the Panelist: Andrew, Missouri

Anchors aweigh! I’m Andrew - but you can call me PLANdrew! I’m a Disney husband and dad who’s been sailing with Disney Cruise Line since I was 15 years old. My family and I have embarked on incredible itineraries around the world, making magical memories on each exciting adventure. So, if “the line where the sky meets the sea calls you," I’m here to be your guide! As Maui would say, “You’re Welcome!” Learn More About Andrew

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