Father and Child on Seven Dwarfs Mine Train
  • On Nov 29, 2021
    Jaynee from IN Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We will be using DAS for our son. Can we still get a return time through DAS when the Genie+ returns are no longer available for an attraction?

    Hi Jaynee,

    Welcome back to planDisney! It's great to hEAR from you again. I hope that all of your dreaming and planning about your upcoming Walt Disney World Resort vacation is adding some pixie dust to your days! 

    I'm happy to let you know that availability for the Disability Access Service (DAS) is completely separate from Disney Genie+. You're correct that some attractions may no longer offer Disney Genie+ return times later in the day; however, DAS simply allows Guests whose disability makes waiting in a traditional queue difficult the chance to spend their time waiting elsewhere. It basically just holds your place in line, and availability will not be impacted by Disney Genie+ at all, so feel free to use DAS throughout the entire day!

    If you end up preregistering for DAS, you'll be able to schedule one-hour windows to enjoy up to two attractions or experiences per day ahead of time. As soon as you enter the park, then, you'll also be able to use the handy dandy My Disney Experience app to request DAS return times, one attraction at a time. One thing my family likes to do is request a return time for an attraction that typically has a longer wait time (like Seven Dwarfs Mine Train or Frozen Ever After) right before we sit down for a meal. By the time we've finished eating, we usually don't have much longer to wait!

    Thanks for bringing another great question to us here at planDisney, Jaynee, and please feel free to keep them coming! I can't wait for you and your family to experience another magical Walt Disney World Resort vacation, and I hope all of your Disney dreams come true!

thumbnail image for Missy

Meet the Panelist: Missy, Virginia

Hi!  I'm Missy, a homeschool mom originally from Indiana, but recently transplanted to Virginia.  With a husband and five kids, I understand what busy family life is all about and how important it is to get away and create magical moments with your loved ones.  I also believe planning is half the fun, so I'd be honored to help you plan your Walt Disney World Resort vacation! Learn More About Missy

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.