Mickey at Disney's Hollywood Studios
  • On Jan 13, 2022
    Jaynee from IN Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Using DAS for autistic son. One party member has to decide to ride last minute for health reasons. If he doesn't ride, can I book the next DAS ?

    Greetings, Jaynee, welcome back to planDisney, we thank you for your loyalty in consulting us for your Walt Disney World Resort vacation planning!

    I am so relieved that you are considering using Disney’s Disability Access Service, and it sounds as if you have experience using this accommodation for your precious son. I also have an autistic son, who is now an adult who loves his Disney vacations.

    As you may know, you can now pre-register for the DAS in advance of your visit through the DAS Advance from 30 days before your arrival but no less than 2 days before your arrival. In consultation with a helpful Cast Member, you will be able to select up to 2 available one-hour return time windows for attractions in advance for the number of days of your theme park admission. Please ensure that all members of your travel party have valid theme park admission, and that they are all on your Family & Friends list so that they can be associated with your son’s DAS accommodation. During the video chat, the Cast Member will take a photo of your son in preparation for his visit.

    Please visit Guest Relations, inside the theme parks, and ensure all members of your travel party are with you because once the Cast Member deems the DAS applicable, then the Cast Member will associate the MagicBands and/or valid theme park admission of all in your travel party to your son’s DAS, as well, the Cast Member will take a photo of your son.

    For the one party member who has decided to ride last minute, you will need to take that Guest and your son to Guest Relations inside the theme parks to associate that Guest to your son’s DAS accommodation.

    Jaynee, you will be able to request a DAS return time on the My Disney Experience app, at a theme park kiosk, or at the attraction entrance from a Cast Member (your son does not have to be present for securing return times). When you are all ready to board the attraction, your son must be there to present his MagicBand and/or valid theme park admission with anyone on his DAS list who wishes to ride. You will have the ability to select from the list of approved Guests on the DAS who will be riding because sometimes people change their minds.

    Kindly refer to our Autism & Cognitive Disabilities Services in preparation for your visit, to afford your son a most inclusive and enjoyable visit.

    Best Disney Wishes ~ Jacqueline
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Meet the Panelist: Jacqueline, Ontario

Hello, I'm Jacqueline from Canada! I am a former band and visual arts teacher, now, home full-time to my two adult children, one of whom has autism. I love reading, watching historical dramas, with a new interest in knitting and crochet. I would be honored to help you plan your Walt Disney World Resort vacation, with a few personal first-hand tips for sailing with Disney, and walking in Walt's footsteps at Disneyland Resort. Learn More About Jacqueline

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