Disneyland Halloweeen
  • On Aug 4, 2022
    Lisa from WA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello there, I used a travel agent to book 2 rooms at paradise pier, but I cannot properly link both hotel reservations in my disneyland app. I also cannot link my mom's Disneyland park reservation to my reservation. Please help! Lisa

    Hello Lisa! Thanks so much for stopping by planDisney to chat with us! I'm sorry to hear you are having technical difficulties. 

    Your visit to The Happiest Place on Earth is just a month away! To link a hotel reservation, you will need to put the reservation/confirmation number, last name of the person who booked the reservation, and arrival date into the "My Hotel Reservations" block of the Disneyland app. If you've tried this and are having issues still, I recommend reaching out to your travel agent to double-check the information they provided you. If you still haven't gotten anywhere then I would reach out to the Hotel Reservation line of Guest Services and see if they can assist you. 

    As far as your mom's reservation goes, are you are wanting to link her theme park reservation to your hotel reservation? Theme park ticket reservations are attached to a ticket. You can link her ticket to your Disney account so that you can see both of your tickets and reservations. If she is staying with you at Paradise Pier, you will want to call Guest Services or your travel agent and make sure that she is added to your reservation so that she can take advantage of Early Entry for Resort Hotel Guests with you.

    I also wanted to make sure you were aware that as Paradise Pier Hotel Guests you will have your own private entrance into Disney California Adventure Park. Your walkway will take you towards the back of the park where you will enter right near Seaside Souvenirs and Corn Dog Castle. 

    Lisa, thanks again for stopping by! We hope you have a magical upcoming stay with your mom. See you real soon!

    Carrie
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Meet the Panelist: Carrie, California

Well hello friend! I'm Carrie, a work-from-home mama and military wife who currently calls sunny San Diego home. We love that we are close enough to Disneyland Resort to make a last-minute trip to see the Mouse quite frequently. You'll find us in the parks braving drops and coasters to work up our appetite to take as many snack breaks as we can fit in! I love helping my friends plan memorable trips to Disneyland Resort and can't wait to help you too! Learn More About Carrie

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