Welcome to planDisney Melissa!
I hope you had a magical sailing with Captains Mickey and Minnie! With so much to SEA and do on a Disney Cruise, hopefully you will be heading back to visit real soon.
I just got off a Disney Cruise, and I had to return to Guest Services to have the extra funds returned to my Disney Gift Card. If your balance was not returned,
give a call to a friendly Disney Cruise Line agent. Have your reservation number and sailing dates handy. If you still have the physical gift card, that will be helpful as well. They will be able to better answer your question and look up your account information.
Once off the ship, you will no longer be able to see your folio with your purchases and credits, but when you make that phone call, ask if they will be able to get the information for you.
Thanks for sailing with Disney Cruise! With
5 beautiful ships in the fleet and so many ports of call, there are so many more adventures for you to explore! I know I am really looking forward to sailing on the
Pixar Day at Sea cruise. What fun to sail with all the Pixar Pals!
Cathy