• On May 31, 2018
    Gabriela from Distrito Federal Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello! I used to book every trip to Disney through the website, but now I can´t book the hotel. Did it change, and I must have to book it by a phone call? Thank you!

    Hello Gabriela!

    Welcome to the Disney Parks Moms Panel with an excellent question.

    I am happy to hear that you are planning a visit to the Walt Disney World Resort! Amazing and exciting magic is always happening, making the place where dreams come true the best family vacation destination in the world! This year Toy Story Land will open at Disney's Hollywood Studios, and in 2019 the Force will be stronger than ever with the opening of Star Wars: Galaxy's Edge.

    I am from Brazil and usually make Disney Resort hotel reservations directly online on the Walt Disney World website. My experience is that when you access the website it will automatically direct you to your country’s page. It is currently not possible to make hotel reservations online in the Mexico and Brazil websites, but you can call +1 (407) 827-7144 for assistance with your visit. If you would still like to make reservations online, change the website country on the top right side of the page. You will most likely see “Mexico (Español)” and you should try changing it to “United States (English)". 

    Gabriela, did you know that the Disney Parks Moms Panel is also available in Spanish? Please, stop by next time to send my amazing Spanish speaking fellow panelists a question. They will be delighted to you assist you in your beautiful language.

    Best magical wishes,
thumbnail image for Thiana

Meet the Panelist: Thiana, Brazil

My name is Thiana and I am a German-Brazilian sworn translator from beautiful Brazil. I am happily married to my prince charming and the proud mother of two lovely princesses. When I am not busy with work or family, you can catch me reading, running, listening to music, or planning our next Walt Disney World Resort visit. I hope to help you plan a magical Disney vacation that will be filled with wonderful memories.

Learn More About Thiana

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