Hi Claire!
Welcome to the Disney Parks Moms Panel.
Disney's Magical Express is a complimentary service provided to transport Guests from Orlando International Airport to their Walt Disney World Resort hotel. If you have booked your holiday as a package, you are advised to contact your UK Travel Agent or Tour Operator and ask them to add this service to your booking. If you have made your booking independently, reservations can only be made by phone. I fully understand that you don't wish to make costly phone calls but the good news is that this is a freephone number for Guests calling from the United Kingdom: 0800 169 0730. This can be done online if you make your booking at the same time as your online Disney Resort hotel reservation with
The Walt Disney Travel Company UK. To board the motorcoach at Orlando International Airport, you will need to present your Disney's Magical Express documents, which should be mailed to you in advance. Ensure you have your booking confirmation number handy too, as you will not receive your
MagicBand until you check-in at your Resort hotel. The day before you return home, you will receive a Transportation Notice advising the Disney's Magical Express pick-up time to take you back to the airport. For International Guests this will be around four hours prior to your flight's departure time.
Please come back and visit us if you have any further questions. We will be happy to help you plan your magical holiday to Walt Disney World.
~ Sue