Avengers Campus featuring Thor
  • On Jul 30, 2023
    Sascha from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello upon purchasing the Disney Genie+ it stating that my tickets are invalid? Does that mean I’m not allowed to buy it?

    Hi there Sascha, thank you for stopping by planDisney with your great question!

    I'm so glad that you're interested in purchasing Disney Genie+ Service, it truly can save valuable time during your time visiting the theme parks, we definitely take advantage of it each visit.  

    You will not be able to purchase Disney Genie+ Service until after you've scanned your theme park tickets into the park for the day.  Once you scan your ticket and head through the gates, you can open up the Disneyland app and purchase Disney Genie+ Service for your party.  Don't forget that you'll need a theme park reservation to accompany your valid theme park ticket for each day as well!  

    Once you purchase Disney Genie+ Service for the day, you can begin to make your Lightning Lane selections!  You can navigate to the "Tip Board" in the Disneyland app, and choose your first selection.  I highly recommend securing a Lightning Lane selection for Indiana Jones Adventure in Disneyland Park and Guardians of the Galaxy - Mission: BREAKOUT! in Disney California Adventure Park since those selections are very popular.  

    Another tip is that I like to set an alarm on my mobile phone for when I can make my next Lightning Lane selection.  The Disneyland app will let you know what time you can make your next selection, and I find if I keep making the Lightning Lane selections as soon as I'm able to, I truly maximize the value and save time waiting in line throughout the day!

    I hope this information is helpful for your upcoming trip Sascha!  Please do not hesitate to come back to planDisney if we can help with any other questions.

    Have a magical day!
    Melissa
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Meet the Panelist: Melissa, Illinois

Hello friends!  I'm Melissa, a lifetime Disney fanatic from Illinois.  My husband and I have enjoyed the Disney Parks since our younger years and it's even more special for us now to share with our two young children.  The Disneyland Resort is truly our Happiest Place on Earth, and I cannot wait to help make the trip for your family the most magical! Learn More About Melissa

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