Cinderella Castle 50th Day
  • On Apr 29, 2023
    Samantha from PA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I uploaded the wrong magic band to the wrong person and now it won’t add to the correct person

    Hi Samantha, welcome to planDisney!

    Whether waking up at 6:00 a.m. EST to book dining reservations 60 days in advance or learning the ins and outs of My Disney Experience and the My Disney Experience mobile app, planning a Walt Disney World Resort vacation is a work of heart. On behalf of your entire planning party, thank you for all of your efforts. They'll soon pay magical dividends, I promise.

    MagicBands are linked to individuals' My Disney Experience accounts or account profiles. They are nontransferable once linked, which is why you are currently unable to reassign the mislinked MagicBand to the correct person in your party. I recommend reaching out to a Cast Member at the My Disney Experience, MagicBand, and MagicBand+ number, (407) 939-4357. Cast Members are the heart of Disney magic and are best equipped to lay eyes on your specific situation and offer suggestions. Cast Members can also be reached via live chat on the Walt Disney World Resort website. Look for a box with the chat icon on the right between 7:00 a.m. and 11:00 p.m. EST. A Cast Member recently helped me reassign a MagicBand to a My Disney Experience account profile that had accidentally been deleted. Everyone makes mistakes and the Cast Member was very kind and helpful. 

    MagicBands are a convenient method of entry that allow Guests to tap into magic at theme park entry, Lightning Lane entrances, and with Disney PhotoPass photographers. MagicBand+ designs also offer an immersive experience during nighttime spectaculars. MagicBand+ must be paired with a mobile device and charged before use.

    Sending faith, trust, and pixie dust for the next step of your planning journey, Samantha. Hope to see you planning Disney at planDisney again soon.

    Choose magic,

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Meet the Panelist: Jennifer, Virginia

Hey there, hi there, ho there! I’m Jennifer from Northern Virginia, close to Washington, D.C. Together is my family’s favorite place to be, and I’m so grateful that Walt Disney World Resort is designed to make that dream a destination. I’ve visited The Most Magical Place on Earth at every age and every stage, in every season, and for countless reasons. I can’t wait to help you maximize the magic on your next Walt Disney World Resort vacation! Learn More About Jennifer

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