Family on deck
  • On Sep 1, 2022
    D'andrea from TX Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How do I upload Covid vaccination ?

    Hello there, D'Andrea! Welcome to planDisney where my fellow panelists and I are happy that you sailed our way. It looks like you are just days away from a Disney Cruise! I'm celebrating alongside you! 

    In order to be cleared to sail, you will need to first upload your proof of vaccination in the Safe Passage portal. Every adult in your travel party must individually create an account on the Safe Passage website. You can upload your proof of vaccination in various digital formats but you will have to convert any HEIC photos (from iOS systems) to another format, such as JPEG. The Safe Passage website is also where you will upload a negative COVID-19 test result. Your COVID-19 test needs to be taken between two days and 24 hrs prior to embarkation. For more detailed information, you can visit the Before Leaving Home section of the Guide to Updated Experiences on the Disney Cruise Line website. 

    Guests with any questions about the testing process can contact Inspire Diagnostics at (877) 250-5132. Agents are available seven days a week from 8:00 a.m. to 8:00 p.m. Eastern Standard Time. You may also send an email to If you send an email, be sure to indicate that you are a Disney Cruise Line Guest in the subject of the email. In the body of the email, please include your full name, reservation number, and contact number before stating your question. 

    I hope I've pointed your compass in the direction of fun and adventure! While onboard, there will be something for everyone to enjoy. If you haven't done so already, please be sure to download the Disney Cruise Line Navigator app. You'll use the app once onboard to view your dining rotation, the daily activities scheduled, and to chat with Guest Services if you have any questions. You can also use the app to book a placeholder for a future Disney Cruise at a discount. That's a tradition for me! Another tradition is to enjoy soft-serve ice cream as a family on our last night onboard. We cherish the sweet memories we have made and toast to future fun. You are about to make some sweet memories yourself and have a lot of fun! 

    Have an incredible cruise! 

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Meet the Panelist: Adrianna, California

Welcome, fellow voyagers! Like my favorite bibliophile princess, I want adventure in the great wide somewhere! I’m a wife, a mom of two, and my favorite way to find adventure is on board the Disney Cruise Line. I’d love to help you and your sailing crew plan for your own adventures, filled with magic and memories that last a lifetime. Learn More About Adrianna

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