• On Jan 16, 2020
    Carol from SC Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    If upgrading to an annual pass during a trip, will all pictures taken by photopass photographers be included with the AP or should I purchase Memory Maker before the trip. Would Memory Maker be refunded when upgrading to an AP?

    Hi there, Carol! Welcome back to the Disney Parks Moms Panel!

    I see you’ll be arriving very soon for your Disney vacation. I’m so glad you’re considering becoming an Annual Passholder by upgrading your Park Tickets during your visit! There are so many amazing benefits available to Passholders, not the least of which is access to unlimited PhotoPass downloads throughout the year, for up to 365 days after each photo or video is taken!

    I spoke with a Cast Member regarding your question, and I have confirmed that you will have access to your PhotoPass downloads beginning on the day you activate your Annual Pass. Once you activate/use your Pass for the first time, you will have access to any PhotoPass items beginning with the first day of use, which is only the same as the day you upgrade your ticket if you upgrade your ticket before your first entry into the Parks. My recommendation for you would be to speak to Guest Relations or stop by the new Ticket Center at Disney Springs prior to entry into the Theme Parks during this next trip. 

    You do not need to purchase Memory Maker prior to the trip unless you plan to wait to upgrade/use your Annual Pass until later in your trip. But in case you already have purchased it, the Cast Member I spoke with also let me know that as long as the Memory Maker is not yet activated, Guest Services could make a one time exception and refund you the price paid for this feature! 

    Carol, I know you are probably over the moon to be heading to the Most Magical Place on Earth. Congratulations on becoming an Annual Passholder soon! Check out these Passholder Extras for more information on all the offerings that you will be able to access! With so much happening at the Walt Disney World Resort this year, you couldn’t have picked a better time! Enjoy your vacation and please come see us again anytime we can help you make more magic!

    See ya real soon,
thumbnail image for Clara

Meet the Panelist: Clara, Ohio

Hi, friends! I'm Clara, a Pediatrician from Cincinnati, OH, a mom to two Disney-loving boys and married to my college sweetheart.  As a native Spaniard and Spanish speaker, my happiest early memories of life in the United States were formed at Walt Disney World. I love to find ways to sprinkle some R&R and good food among the hustle and bustle of our Disney vacations, and I would love to help you do the same! Learn More About Clara

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