Hello, Jose Antonio!
I like your plan to spend time at the Disneyland Resort during the holiday season when The Happiest Place on Earth turns into The Merriest Place on Earth!
Theme park ticket upgrades may be done by visiting a Disneyland Resort main entrance ticket booth. Tickets must either still be valid or be wholly unused to qualify for an upgrade. Ideally, you will want to upgrade your tickets as soon as possible in order to book your theme park reservations. I have been told by a Cast Member lead at the ticket booths that they understand that visiting the Disneyland Resort well before a visit to the theme parks isn’t always feasible for Guests. So he recommended that Guests purchase a new
theme park ticket at the desired
ticket tier or upgraded level to book the necessary theme park reservations in advance. Then, he said Guests should take both the old and the new ticket to the ticket booths upon arriving at the Disneyland Resort to request a refund of the old ticket, which will be canceled. This is an exception to the normal policy of tickets being non-refundable.
I hope you have a magical time enjoying the
new experiences at the Disneyland Resort, Jose Antonio. If you have any more questions, I hope you visit us at planDisney again. If you prefer you may even ask questions
en español!
See ya’ real soon!
~Tony