Asian Family; Multigenerational
  • On Oct 23, 2023
    Michelle from DF Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Is there any other way to upgrade my tickets other than through an international call, as I don't speak English

    Hi Michelle! Thanks for dropping by planDisney.

    If you'd like to upgrade your valid admission ticket prior to your arrival at Disneyland Resort, you can do that either by calling the Tickets phone line or by speaking with a Cast Member in the chat. You can also request an upgrade and pay the difference at the Disneyland Resort at the Main Entrance Ticket Booth. It's a good idea to have your original method of payment with you and a photo ID just in case.

    If making the upgrade ahead of time is important, I understand speaking over the phone might present an unwanted challenge with a language barrier. The chat might work better for you since you can utilize online translation tools during the chat to assist you during the conversation. This chat option is available in the Disneyland mobile app. This is a useful tool during your visit too, so download it now.

    Once you've downloaded the app, find the chat by clicking on the three-bar menu on the bottom right side of the app. This will bring up a series of tiles. The bottom option is "Chat with Us." That's the one you want! Click there and it will bring up the chat, so you can request an upgrade. The Cast Member will be happy to assist you with your transaction and answer any additional questions that you might have.

    I hope this helps, Michelle! I know you're going to have the most magical time.

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Meet the Panelist: Elizabeth, Missouri

Hello from St. Louis! I'm Elizabeth, a professor, wife, and mother to two little boys. We love to travel as a family, and Disneyland Resort is the place where we laugh more and make the happiest memories. We've done everything from solo to big multi-generational trips, and I've got the tips and tricks for traveling with little ones to help ensure your experience is truly magical. Learn More About Elizabeth

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