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  • On Jun 10, 2020
    Frankie from AZ Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    How do you upgrade your tickets to annual passes on the app or online?

    Hiya, Frankie, and thanks for bringing your question to the Disney Parks Moms Panel! I’m so excited to hEAR that you’re thinking about upgrading your theme-park ticket to become a Disneyland Resort Annual Passholder! I've been a Passholder for more than 20 years, and I'm so thankful for the many memories I've made!

    As you’ve probably heard by now, the Disneyland Resort is planning to reopen on July 17, 2020, and we couldn’t be more thrilled! At this time, there’s a temporary pause on new ticket sales and Annual Passport sales and renewals. I’m not sure if you’ve already purchased your ticket, but if you haven’t, I recommend continuing to check Disneyland.com and the Disney Parks Blog for the most current information and updates

    To help explain how ticket upgrades were previously handled, here’s the scoop: Ticket upgrades were handled at the Main Entrance ticket booths, or on the Disneyland app. To upgrade at a ticket booth, you’d need to have your valid theme-park ticket, your valid government-issued photo ID, and payment for the difference in price between the theme-park ticket and the Passport. To upgrade a one-day ticket on the Disneyland app, you’d need to upgrade by midnight on the day of your visit to the Disneyland Resort. If you purchased a multi-day ticket, you’d need to upgrade on or before the last valid day of your ticket. So far, we don’t know how ticket upgrades will be handled upon reopening, since Annual Passport sales have been temporarily paused. So, I suggest continuing to check Disneyland.com, or calling (714) 781-4636 for any additional ticket questions.

    I hope this information helps, Frankie! I can’t wait for you to experience the magic of the Happiest Place on Earth!

    See ya’ real soon!
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Meet the Panelist: Kristin, California

Hello from sunny California! I currently live less than an hour from the Disneyland Resort, and have been an Annual Passholder for more than 20 years! As a mom of three kids under the age of 8, I consider myself an expert at navigating the Disneyland Resort with little ones. My family of five can’t get enough of the magic and happiness we encounter every time we step foot on Main Street, U.S.A. I look forward to sprinkling pixie dust on your next visit to the Happiest Place on Earth!

Learn More About Kristin

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