Sleeping Beauty Castle
  • On Aug 11, 2022
    Anna from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How do I upgrade or refund my tier tickets

    Hiya, Anna!

    Thank you so much for sending this Disneyland Resort vacation planning question to us hEAR at planDisney! I'm Kristen, and I'm happy to be your planEAR today!

    I sadly don't have the proper magic mirror to peek inside your My Disneyland Account, Anna, but it sounds like you might have the Disneyland Resort 1-day Admission Tickets which are linked to a tiered use calendar. While Theme Park Admission Tickets are non-refundable, wholly unused tickets can be upgraded to any other ticket sold directly from Disneyland as long as the new ticket is the same price or higher than the ticket you currently hold. This includes upgrading a lower tier 1-day ticket to a higher tier (ex: a tier 2 to a tier 5), upgrading a 1-day ticket to a multi-day ticket, etc. To upgrade, you'll need to either call the Disneyland Resort Ticketing Helpline at (714) 781-4636 or you can wait until you're actually at Disneyland Resort to make the upgrade in person.

    Waiting until you're steps away from the turnstiles of The Happiest Place on Earth might be a little risky as you'll also need to make a Park Pass Reservation for each of your Disney Days, which kind of tell Mickey and his friends which theme park you and your Mouseketeers plan on playing in and on which day. Park Pass Reservations can book up solid in the weeks leading up to a planned visit. In fact, hEARs the current Park Pass Reservation Calendar so you can get an idea of what things look like around your desired Disney dates.

    I'm so sorry that this answer wasn't more helpful, Anna, but I know that the Cast Member who will assist you over the phone will help you to plan your Best! Disneyland! Days! Ever! Be sure to follow the official planDisney Panel Instagram account for even more tips and tricks. We even just launched the brand new planDisney Podcast! And if you have any more Disneyland Resort vacation planning questions, We're All Ears!

    ~Kristen N.
thumbnail image for Kristen

Meet the Panelist: Kristen, Texas

Hi, I'm Kristen! I am a preschool mom and military wife who loves keeping up with the latest Disney Parks news. Trips to Disneyland and Walt Disney World have always been fun, but now that I'm the parent AND the planner every moment is that much more treasured.  I am so honored and excited to be able to share tips I've picked up, pass on fun factoids I've learned, and help create magical moments for your vacation of a lifetime!  Learn More About Kristen

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