dlr destinations 03; top of space mountain
  • On Mar 5, 2024
    Vivian from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I want to upgrade my 1-park Disneyland ticket to a park hopper. I don't see an option to modify the ticket, only options to purchase a new ticket or modify reservations. How do I do this? The help line keeps hanging up and no one responds on the app.

    Hey there Vivian,

    Welcome to planDisney and thank you so much for your question! I'm sorry to hear you had some trouble connecting with a Cast Member - it was a busy day for them as Magic Key sales resumed on the day that you submitted your question! 

    I'm happy to hear you're planning on upgrading your theme park tickets to include the Park Hopper option! I'm a huge fan of this additional feature and the flexibility that it adds to your visit to the Disneyland Resort.

    The Park Hopper option can be added on to most ticket types, but this is something that will need to be added on by a Cast Member at the Tickets line. Additionally, it can also be added on in person at one of the ticket kiosks outside of the parks.

    Make sure you've also set your theme park reservations for each day you plan to visit! With the Park Hopper option, your theme park reservation will indicate which park you'll start your day in. Then you'll be able to start hopping between parks at 11:00 AM. If you also decide to add on Disney Genie+ Service, keep in mind that you'll be able to reserve Lightning Lane return times between both parks after you've scanned your ticket to enter a park.

    Thanks again for your question, Vivian! I hope you enjoy your visit to the Happiest Place on Earth.

    Have a Magical Day,
thumbnail image for Greg

Meet the Panelist: Greg, Arizona

Hello there! Greg here from sunny Arizona. I'm a husband, dad to two kiddos under five, and an avid fan of all things Disney, Marvel, and Star Wars. I've been visiting the Disneyland Resort since I was 5 and have loved making all new magical memories as a family of 4. I enjoy helping friends get the most out of their trip to the Disneyland Resort, and I am excited to help you plan your most magical vacation ever! Learn More About Greg

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