Beauty and the Beast Topiary at Epcot International Flower & Garden Festival
  • On Mar 14, 2022
    Jaynee from IN Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I updated my plan disney app on my phone today. I cannot find our park or dining reservations. I have 2 room reservations and only one showing up. Please help

    Hiya Jaynee!

    Welcome to planDisney, and thank you for sending us your question! Wow, Jaynee, you have picked such a magical time to visit the Walt Disney World Resort. Not only is the weather in May absolutely perfect, but you will be there to enjoy the 50th-anniversary celebrations as well as the EPCOT International Flower and Garden Festival!

    Now, let's talk about My Disney Experience and your reservations! I am happy to report that I often have the same issue and that your reservations are usually still in the system. Thankfully, there are a few things you can do to confirm your reservations. First, I recommend logging into your My Disney Experience account from a different browser and/or on another device. For example, whenever I have issues accessing my plans on My Disney Experience through Google Chrome, I try to log into my account on Safari instead. Similarly, if you are having issues with your mobile app, you may try and log into your account on your computer instead! Another way to double-check and confirm your reservations is to check your email inbox. Indeed, you should receive an email notification every time you book a Resort, dining or theme park reservation. Lastly, if you are still having issues finding your reservations, I recommend contacting a Cast Member via chat, email or phone. Cast Members truly are real-life fairy godparents, and they will be able to help you locate and link your reservations so that you can use them on your upcoming Disney vacation!

    When your reservations are sorted, it is then time to plan the fun things: all the activities you will be experiencing on your vacation! One of my favourite things to do during the month of May is to visit the EPCOT International Flower and Garden Festival. The beautiful sight of EPCOT in full bloom, the themed topiaries and the fresh food offerings are perfect for celebrating the springtime. First, I would highly recommend stopping by the "Flavor Full Kitchen" booth near Starbucks. Their Corn on the Cob à la Mexican Street Corn is simply scrumptious, and their non-alcoholic Blood Orange Agua Fresca is so refreshing and perfect for a warm spring day. Second, my Flower and Garden tradition is to grab a Frozen Desert Violet Lemonade at the Pineapple Promenade, and it is a must-do in my book!

    I hope this was helpful, Jaynee, and that you and your loved ones have the most magical time on your upcoming Disney vacation. If you have any other questions in the time leading up to your visit, please don't hesitate to reach out. We are always happy to help, and you're as welcome as can be!

    Have a magical dai-sy, 

    Ariane
thumbnail image for Ariane

Meet the Panelist: Ariane, Quebec

Hello humans! My name is Ariane and I am a French-speaking Walt Disney World Resort lover from Montreal, Canada! Since the cold does bother me (sorry Elsa!), the Walt Disney World Resort has become my second home. If you need any help planning the most magical vacation from Canada or finding the most Instagrammable spots and treats, I'm your gal! I cannot wait to help you chase the wind and touch the sky on your next Disney vacation! Learn More About Ariane

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