Father and daughter with bubble maker
  • On Jul 29, 2021
    Christine from TX Asked

    With the updated mask mandates starting on July 30th Is there any way to move my tickets from September until later this year or even next year? My family has multiple people with Asthma and would find it difficult to spend the whole day with a mask on.

    Hi there Christine, 

    It’s so nice to see you here visiting us at planDisney, welcome. As you may have already heard, Guests are only required to wear their Face Coverings in all indoor locations. 

    If your family is still wanting to visit next month, then you may want to keep in mind that you will be able to remove your mask while outdoors. Otherwise, I recommend calling the Disneyland Resort to reschedule your visit. A Cast Member there will be more than happy to modify your existing plans to a different date.

    I’m sure you all are eagerly awaiting the chance to return to The Happiest Place on Earth. I know with Faith, Trust, and a little bit of Pixie Dust, you will be on your way back home.

    In the meantime, please let us know if there’s anything else we can help with.

    -Shantel
     
thumbnail image for Shantel

Meet the Panelist: Shantel, Arizona

Hi ya Pals! I'm Shantel from Arizona. I am a mom of two and a military wife. I grew up going to the parks, and now we're sharing that tradition with our kids. When I am not visiting the Walt Disney World Resort, I'm at home researching and planning for our next trip! One of my favorite things to do is search for new snacks to try, especially if they are Mickey shaped. I'm definitely living the dream my heart wished for! I cannot wait to answer your questions and help make your vacation even more magical! Learn More About Shantel

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