Cinderella Castle 50th Night
  • On Jan 22, 2022
    Karen from NC Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How do I update my upgraded tickets in my plan account

    Hiya, Karen! I'm so glad you followed the second star to the right and straight on to us here at planDisney!

    Your trip is right around the corner and I imagine you're feeling a bit like Cinderella waiting for the clock to strike midnight. Soon you'll be headed to Walt Disney World Resort and you're just in time for The World's Most Magical Celebration! While you're there, be sure to check out the Beacons of Magic in each park, which add an extra sparkle to the nighttime landscape. You'll also be able to experience the EPCOT International Festival of the Arts, which is a favorite of the panelists here! With so much to see and do, your trip is sure to be an extra magical one. But first, I'd love to help make sure you have just the right tickets you need linked to your account.

    If you'd like to upgrade your tickets (perhaps to include Disney Genie+), I find it easiest to do so in the My Disney Experience app. After you log into your account on the app, tap the icon that looks like three stacked lines in the bottom right corner. Tap Tickets and Passes, then find your theme park ticket. Choose the "Change Ticket" option and you'll be able to add the Disney Genie+ service. Make sure you choose this option for any and all tickets you'd like to upgrade. Ta-da! You're one step closer to your vacation!

    If for some reason you're not able to view your upgraded tickets in your My Disney Experience account, my best next step would be to reach out to a Cast Member. They're a little like real-life fairy godparents who do everything they can to sprinkle a little pixie dust into every situation! 

    After upgrading your tickets, this upgrade will be reflected in your My Disney Experience account. This is when I start to get really excited! Disney Genie+ is a great way to minimize waits and maximize fun. Talk about "phenomenal cosmic power!" Be sure to also look into Individual Lightning Lane selections as well, if that's something you're interested in. Individual Lightning Lane selections will be available starting each day of your trip.

    Karen, you'll also want to make sure you've made Theme Park Reservations in order to secure the parks you'd like to visit each day! And remember how we talked about the My Disney Experience app earlier? You can take a little time to peek around the app and familiarize yourself with it before your trip. This app is a little like holding a magic wand in your hand! My favorite reasons to use it on my trip are to check the wait times for attractions and to mobile order food. This is a great way to make sure my food is ready before I get a rumbly in my tumbly.

    If you have any other questions, or if I've misunderstood your question, please visit us again. You can even reach out to me personally if you like. After all, you've got a friend in me!

    Faith, trust and pixie dust - 
thumbnail image for Michelle

Meet the Panelist: Michelle, Pennsylvania

Hello from Mister Rogers' Neighborhood, also known as Pittsburgh! My husband and I live in a little town that we affectionately call Main Street, U.S.A. where we often find ourselves seeking out ice cream, finding new adventures, and having lightsaber battles in our backyard. While we love to travel to galaxies far, far away, we consider Walt Disney World Resort our second home and I can't wait to help you add even more magic to your Disney vacations! Learn More About Michelle

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.