Boy in father's arms
  • On May 7, 2021
    Jacqueline from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Can we update our tickets to park hoppers? Otherwise it looks like we will not be able to go to Disneyland. Please help?

    Welcome to planDisney, Jacqueline! Thanks for taking the time to stop by with your question for us. We’re so glad you’re here!

    How delightful that your trip to the Happiest Place on Earth is just around the river bend. Now that the Disneyland Resort theme parks have finally reopened after a long, unexpected closure, I bet you’re more than ready and excited to return to a land of Magic, Jacqueline!

    My family and I enjoy the flexibility of visiting both parks on the same day with Park Hopper tickets, and it literally is just a skip and a hop across The Esplanade. I can see why you’d want to upgrade to a Park Hopper ticket. While upgrading your existing ticket to a Park Hopper isn’t something you can do on your own, it can definitely be done with some wand-waving magic by a Cast Member. I recommend that you contact Disneyland Resort Ticket Services at (714) 781-4636 and a friendly Cast Member will gladly assist you. In pre-Covid days, Guests could easily head to any Main Entrance ticket booth when they arrive to make changes or upgrade their tickets. Unfortunately, since this is not an option during this initial phased reopening period, it’ll be best to speak directly with a Cast Member who can better assist you. Due to the pandemic’s impact on park operations, all Guests need both a valid park admission and an advanced park reservation for each day of their visit. This helps ensure management of park attendance and physical distancing for all Guests and Cast Members’ health and safety. Therefore, Jacqueline, once you’re able to upgrade to Park Hopper tickets, don’t forget to secure your park reservation on the day you desire. 

    Before your visit, I recommend downloading the latest version of Disneyland mobile app. It’s a handy-dandy tool to help you check attraction wait times, view restaurant menus, make food and beverage mobile orders and use it as a form of contactless payment. Also, if you’re interested, the very popular and immersive Star Wars: Rise of the Resistance will have a virtual queue that is accessible via the Disneyland mobile app.

    If you have additional questions, please visit us on planDisney again, Jacqueline. We’re all EARS!

    See ya real soon,
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Meet the Panelist: Kiki, California

Greetings from Northern California! I have been fascinated by the magic of Disney since I was a little girl; now that I am a mother of two, I love watching my children experience Disney Parks through their own eyes. I am also surrounded by fellow Disney-loving nurse friends whom I enjoy quick adults-only Disneyland Resort escapes with. Whether you are planning your once-in-a-lifetime family trip or a short adults-only getaway to the Happiest Place on Earth, I am here to help!

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