Welcome to the Disney Parks Moms Panel, Cassie! I am so happy that you stopped by.
I recently visited the Walt Disney World Resort with a member of my family who has mobility issues and used an ECV for the majority of our trip. I am happy to tell you that every queue that we encountered was wheelchair accessible. There were certain attractions, such as The Haunted Mansion, where we had to utilize a separate entrance, and other attractions where the Cast Members had us use a courtesy wheelchair as opposed to our own, but the Cast Member at the entrance of the ride will be able to direct you.
While some of the attractions will allow your mother to stay in her wheelchair for the ride itself, she will need to transfer to a ride vehicle for many. Here is a
list of attractions, specifying on which rides she will be able to remain in her wheelchair and which ones she will need to transfer for. Even if she must transfer to the ride vehicle, she can generally bring the wheelchair right up to the loading ramp, or very close to it.
One of the biggest things that helped our party in navigating the parks with someone with mobility issues was a flexible schedule. We included a lot of downtime in our day, including time back at the hotel for a mid-day break. Since we stayed at a Walt Disney World Resort hotel, transportation to and from our resort was very simple with an ECV.
Cassie, you mentioned renting a wheelchair. The Walt Disney World Resort offers daily and length of stay
wheelchair and ECV rentals; however, these rentals must stay in the park. Parking lot attendants do have a courtesy wheelchair that is provided to get you from the parking lot to the wheelchair rental location. If you would like your mother to have a wheelchair outside of the park as well, I would recommend renting through a third party company. Scooterbug is the Disney Featured Provider and is the only company that can drop off and pick up wheelchairs and ECVs from bell services at a Walt Disney World Resort Hotel.
I hope that this helped, Cassie and please come back to the Disney Parks Moms Panel if we can help as you plan your magical family getaway. We hope to see you real soon!
Sarah B.