Hi Dana and welcome to planDisney!
MagicBands add a little bit of extra convenience during a Walt Disney World vacation! You can use them to enter the theme parks, enter
Lightning Lane attraction queues, open your
Disney Resort hotel room door and pay for merchandise and
Disney Dining. There is no need to dig around in your bag or pockets for various cards when all of the magic is right on your wrist.
Guests staying at a Disney Resort hotel have the option to purchase MagicBands at a discounted pre-arrival price. It sounds like you know exactly how to access this feature, but it may not be working right for you. I have had a little trouble in the last couple of days pulling mine up for an upcoming vacation as well, but I tried on a different web browser and the "Get Started" button under "
My MagicBands and Cards" popped back up. Sometimes you have to find a different way. You are well within your time frame for customizing and ordering pre-arrival MagicBands, so if trying a different browser, or even checking on your mobile device doesn't work, I suggest
giving a call to a friendly Cast Member in My Disney Experience, MagicBand and MagicBand+ who can access your account and assist you further.
Please
stop back by and visit if you have any additional vacation planning questions.
Have a magical day!
Leslie