Wilderness Lodge Resort Pool
  • Feb 24, 2026
    Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have an upcoming reservation. I made a deposit. I’m trying to figure out what the deposit was. Can you tell me where I find that information?

    Hey there, friend!

    Welcome to planDisney! I am so glad you stopped by with your question. Once you have booked a stay at The Most Magical Place on Earth, you should be able to view your payment details on the Walt Disney World website. Click on the My Disney Experience tab, and select My Plans and Tickets. Scroll down to your upcoming reservation, and there will be an option to Make a Payment. When clicking this link, you should be able to see your current balance, as well as any payments previously made. You can also double-check your email for any confirmation details you may have received from Disney Destinations.

    I do want to mention that if you booked your upcoming visit through a travel professional, these details will now show up on the website. You will need to get all payment information from the agency that booked your stay. If you still cannot find the deposit information, I recommend reaching out to a friendly Cast Member with Tickets and Hotel Reservations by phone. They will be able to share any payment details you need. 

    Before your arrival, be sure to download the My Disney Experience app. This will be your go-to guide throughout your visit. The app has everything from attraction wait times to character meet and greet locations. You can also place Mobile Food & Beverage Orders for your favorite Quick Service meals and snacks. This can be a real time-saver on a busy day! 

    We'll see ya real soon!
    Tammy 
thumbnail image for Tammy

Meet the Panelist: Tammy, Illinois

Hey Everyone! I'm Tammy. My Ohana and I live in the Northwest suburbs of Chicago. I have been visiting Walt Disney World Resort since I was a teenager. I'm always looking for a new adventure to explore or an amazing snack to try. I love to share my tips and experiences because I want to help make all trips as memorable and magic as my travels have been.  Learn More About Tammy

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.