Beauty and the Beast Topiary at Epcot International Flower & Garden Festival
  • On Mar 22, 2022
    Dawn from IN Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have 3 unused tickets. I cannot see how to make a park reservation with them.

    Welcome to planDisney, Dawn! I’m so happy to be able to help you today.

    Oh my goodness, your Walt Disney World is just a few short days away! Can you believe that you will be in the most magical place on earth enjoying the Walt Disney World's 50th Anniversary Celebration in less than a week? As if your vacation weren’t going to be magical enough, did you know that you’ll also have the opportunity to hop over to the EPCOT International Flower & Garden Festival as well?! How lucky is that? The Garden Rocks Concert Series will surely make you want to boogie down with your fellow Guests to the fantastic artists scheduled to perform throughout the festival. But, these concerts are super popular, so if you’re looking to snag a good seat, I recommend arriving at the America Gardens Theatre in the American Adventure Pavilion at least 45 minutes in advance to get a spot.

    Now, on to your question, Dawn! So, I think you are asking about an expired, unused ticket and how to apply that to your upcoming visit. If you have unused tickets from a postponed visit, they will have expired, but the value of the tickets remains under your account and can be absolutely be used toward a future visit. Great news, right, Dawn? The only way to apply this credit toward a new ticket purchase is by calling Guest Relations directly at (407) 934-7639, where a Cast Member will be happy to help you. Unfortunately, there have been some longer wait times lately, but I’ve heard that they’re sometimes just a bit shorter in the morning or later in the evening, so I recommend giving it a shot then!

    It is important to note that entirely unused means that none of the days on your ticket were used. For example, let's say you purchased a four-day park hopper. If you entered a theme park for three days of your four-day ticket, you would not be able to use the value of your single unused day toward a future visit. Therefore, all four days would need to be wholly unused to still hold value.

    Once you have your tickets purchased, you can then get started on making your theme park reservations. As a reminder, you will need a reservation for the first park you plan to visit each day. Then, if you have purchased the Park Hopper Option for your ticket, you can head over to a different park after 2 p.m. each afternoon. To make your theme park reservation, simply log into your My Disney Experience app and click on the “+” at the bottom of the menu bar. From there, click on “Make a Park Reservation” then “Theme Park Tickets” and follow the prompts to secure your reservation. It may be helpful to first check out the theme park reservation availability calendar to see if any parks are sold out during your visit.

    I do hope I have been able to help you, Dawn! If you have any more questions, pop back over to planDisney, where we would love to help make your Walt Disney World Resort vacation as wonderful as possible!

    Have a magical day!
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Meet the Panelist: Diana, New York

Hiya! I'm Diana from New York, and I'm so excited to help you plan your next Walt Disney World Resort vacation! Whether you're planning your first trip or just visiting "For the First Time in Forever," with all that Walt Disney World has to offer, it's easy to feel like you're headed "Into the Unknown." Just remember, "You've Got a Friend in Me!" So, let me be a "Part of Your World" to lend a helping hand as you plan your most magical Walt Disney World vacation! Learn More About Diana

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