Daughter on Dad's Shoulders at night
  • On Nov 27, 2023
    Dasvid from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My unused tickets I bought for my daughter is about to expire. If they expire can they be used to purchase a new ticket at equal or higher price.Also how do I get the credit for the unused tickets. Do u have to purchase the new ticket before the old expire

    Hey, there Dasvid, and welcome to planDisney; the most magical place on the internet for answers to your Disney vacation questions. Mickey Mouse knows that life sometimes gets in the way and plans have to change so he built in a guarantee for Guests whose tickets have expired.

    Disneyland Resort theme park tickets are non-refundable, non-transferable, and expire. If the ticket is valid and completely unused then you may apply the original price of that ticket towards another ticket of equal or greater value if the terms and conditions of your ticket allow it. This will be located in your confirmation email. You do not have to purchase the new ticket before the expiration date of the original ticket. Just make sure you keep the ticket and ticket number in a safe place in case the Disney eTicket falls out of your (or your daughter's) Disneyland Mobile App account. 

    For assistance in applying an expired ticket value to a new ticket, I recommend you speak with a Cast Member at Ticket Services or you may visit a ticket or Guest Services window at either Disneyland Park or Disney California Adventure Park. Remember you may need both a valid ticket and a theme park reservation to enter the world of "yesterday, tomorrow, and fantasy" (policies are subject to change at any time).

    Dasvid, I hope this information helps you and your daughter have an amazing adventure whenever you can make it together. The best memories are those we create with family. Please feel free to write me back directly with any follow-up questions.

    Enjoy making many Magical Memories.
    ~Jason
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Meet the Panelist: Jason, Georgia

I am a father and orthodontist who loves the hidden treasures found on Disney vacations. For over a decade, my wife and I have raised our two sons on Disney Cruise Line, Adventures By Disney, and Disney Theme Parks on both coasts. From large group and multigeneration family vacations to adult trips and couples getaways, I am excited to share my years of pixie-dust-covered experiences with you while planning your Disney vacation. Let the lifelong magical memories ... begin! Learn More About Jason

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