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  • On Apr 14, 2021
    Helen from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi! I have some unused Park Hopper tickets that I didn't get to use before the closure, can we still get a refund on them as we are not going to be able to use them? they expire in June. Thank you

    Hi there, Helen!

    Welcome back to planDisney, and thanks for sending us another question! Have you heard the magical news? The Disneyland Resort theme parks will soon reopen on April 30, 2021! I’m so excited to get back to the magic this spring.

    Theme park tickets are nonrefundable, but you still have more time to plan a visit during 2021! The expiration date of many tickets that were purchased last year and have unused days has been extended through December 16, 2021. I suggest that you link the tickets to your Disney account on or in the Disneyland app’s “Tickets and Passes” section. You’ll be able to confirm that your tickets are still valid and see the updated expiration date, if applicable.

    Don’t forget that in addition to a valid ticket, you’ll need a theme park reservation to enter the parks. On the home screen of the Disneyland app is a section labeled “Park Reservations.” Tap the “Manage or Make Reservations” link to reach the theme park reservations page (the same page you’ll reach if you choose to access the system through instead). Tap “Book Theme Park Reservation'' to create your party. On the next screen, all your linked tickets should appear and you can select which ones you want to use to create the reservation. After a couple more clicks, your reservation date will be confirmed and you’ll be well on your way to enjoying a practically perfect day at the Happiest Place on Earth!

    I hope this information helps, Helen. Please send us any other questions you may have as you continue planning. 

    Wishing you magic,
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Meet the Panelist: Courtney, California

I'm a lifelong Californian who's been making magical memories at the Happiest Place on Earth since I was a little girl! Now that I'm the mom of a spirited son and daughter, I love seeing the Disneyland Resort through their young eyes. Our family is perpetually planning our next Disney Parks adventure, and I'm excited to help make your dream vacation a pixie-dusted reality too! Learn More About Courtney

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