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  • On Oct 26, 2021
    Briana from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We have unused Disneyland tickets from the promotional CA only passes that expired 9/30! Can you see those unused tickets from your end? I have the confirmation email but they don’t pop up on my Disneyland app. I am hoping to get the $ value towards ticket

    Hey Briana!
     
    Welcome to planDisney!
     
    I love when the Disneyland Resort has promotions on tickets at certain times of the year. I am always recommending these to friends and family whenever these tickets are available. It was nice to have the option this year that was open to all California residents because the promotions are typically only available for guests who reside in Southern California. I had some family up north that was able to take advantage of this option. Fingers crossed it’s the same next time!
     
    It looks like you have some unused promotional tickets to the Happiest Place on Earth! I am not able to check anything on my end but if you call Ticket Services a Cast Member will be happy to look up your account and your tickets. If your tickets are whole and unused, you would be able to receive the value paid towards the purchase of new tickets. Just head to one of the Tickets Booths in the Esplanade and a cast Member will be happy to take care of that for you. If you have used even one day on the tickets, they have expired and are no longer valid.
     
    Well Briana, the holidays are just around the corner. I hope you make it out for all the fun!
     
    Remember, always believe in the Magic!
     
    Andres
     
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Meet the Panelist: Andres, California

Hello from Southern California! I live 90 minutes from the "Happiest Place on Earth." I love photography and the Disneyland Resort and when you put them together, it's pure magic! I have a Disney-loving, rope-dropping family of four. My wife even calls me the Rope Drop Champion. I'm an Annual Passholder and Disney Vacation Club Member, with home resorts on both coasts. I can't wait to help you experience the most magic while on vacation and show you how to rope drop like a pro! Learn More About Andres

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