Hey Briana!
Welcome to
planDisney!
I love when the Disneyland Resort has promotions on tickets at certain times of the year. I am always recommending these to friends and family whenever these tickets are available. It was nice to have the option this year that was open to all California residents because the promotions are typically only available for guests who reside in Southern California. I had some family up north that was able to take advantage of this option. Fingers crossed it’s the same next time!
It looks like you have some unused promotional tickets to the Happiest Place on Earth! I am not able to check anything on my end but if you call
Ticket Services a Cast Member will be happy to look up your account and your tickets. If your tickets are whole and unused, you would be able to receive the value paid towards the purchase of new tickets. Just head to one of the Tickets Booths in the Esplanade and a cast Member will be happy to take care of that for you. If you have used even one day on the tickets, they have expired and are no longer valid.
Well Briana, the holidays are just around the corner. I hope you make it out for all the fun!
Remember, always believe in the Magic!
Andres