• On Aug 25, 2021
    Lloyd from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have an unused 1-day Park Hopper ticket valid 12/07/19 thru 11/20/20. Because of the the parks closings (Disneyland and California Adventure) last year and part of this year because of COVID 19, is this ticket usable? And if it is, when does it expire?

    Hi ya, Lloyd!

    Welcome to planDisney and thank you for bringing your question to us. We are all EARs and ready to help!

    The Disneyland Resort has announced that many expiration dates have been extended. You can check the Disneyland Resort website for more information about the new ticket expiration dates for many different ticket types. You’ll be also glad to hEAR that non-promotional single-day tickets that expire on March 31, 2021, will have the expiration date extended to December 16, 2021. Wholly unused, non-promotional multi-day tickets that expire on January 12, 2021, or April 13, 2021, will have the expiration date extended to December 16, 2021. And, the ticket will expire 13 days after first use or on December 16, 2021, whichever occurs first.

    The best way to check to see if your ticket’s expiration date has been extended is by linking your ticket to your Disney account. Once linked, the ticket should reflect the extended expiration date. If your ticket has not been extended or if you’re unable to visit before the expiration, don’t worry. According to the eTicket Terms & Conditions, unless otherwise stated, the amount paid for a wholly unused, expired ticket (except for Special Event Tickets) may be used towards the purchase of a new theme park ticket. This means, as long as the new ticket purchase price is equal to or a greater value than what you originally paid, you will be able to apply your current tickets towards the cost of a new one. 

    Don’t worry too much about the expiration date or trying to squeeze in a visit, there’s some flexibility to your ticket. Again, without knowing the specifics of your ticket I do recommend still checking the website for the most up-to-date information. If you do have any other questions, we are all EARs! Or you can also give the Ticket Service line a call and a Cast Member there will be more than happy to help.

    Thanks again for visiting us and please be sure to bring us any other questions you may have in the future!

thumbnail image for Shantel

Meet the Panelist: Shantel, Arizona

Hi ya Pals! I'm Shantel from Arizona. I am a mom of two and a military wife. I grew up going to the parks, and now we're sharing that tradition with our kids. When I am not visiting the Walt Disney World Resort, I'm at home researching and planning for our next trip! One of my favorite things to do is search for new snacks to try, especially if they are Mickey shaped. I'm definitely living the dream my heart wished for! I cannot wait to answer your questions and help make your vacation even more magical! Learn More About Shantel

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.