Couple at it's a small world; costume
  • On Dec 21, 2023
    Austin from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I've been unsuccessful trying to link my ticket which a friend purchased. I've tried typing the ID and scanning the barcode. Now it says I've reached the limit of number of scans. When can I try again?

    Hi there, Austin,

    Uh oh! Has Stitch been up to his antics again? Well, I hope I can offer some information to help you find the best support for your needs.

    You may wish to start by reaching out to a Cast Member with the Tickets phone line. They should be able to verify that the ticket is still valid. The good folks with the Website Support phone line may be a good resource for technical glitches when using the website to link tickets. Finally, if you have a valid theme park ticket barcode and you know that your friend has already booked the necessary theme park reservation, you can take that barcode to be scanned at the starting theme park of your reservation for admission. I would recommend then proceeding to any of the Guest Relations locations to request assistance from the amazing Cast Members there.

    Tony’s Tip: If you feel like you would like to have a printed ticket card, you may visit one of the main Guest Relations locations to request one. In Disneyland Park, you can stop by City Hall. In Disney California Adventure Park, swing by the Chamber of Commerce.

    I hope you have a magical time at the Disneyland Resort, Austin. Feel free to visit us again here at planDisney if you have any more questions.

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Meet the Panelist: Tony, Utah

Coming to you from the Beehive State, I’m a Disney-loving dad and husband, buzzing with excitement to share advice and tips for making your Disneyland Resort vacation as magical as possible! I’m excited to help you discover the storytelling magic of the “Happiest Place on Earth!” Learn More About Tony

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