Disneyland Park Halloween Mickey and Minnie
  • On Sep 24, 2022
    William from Ayrshire Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Unlinking a ticket from my account

    Hi there, William!

    If you are the primary ticket holder for an unused ticket you wish to unlink, you may reach out to a Cast Member on the Tickets phone line at +1 (714) 781-4636 for help with unlinking that ticket. If you are not the primary ticket holder and you have linked the ticket to your account, you may use the Tickets and Passes screen of the Disneyland mobile app to remove a linked ticket. Navigate to the Tickets and Passes screen from the ☰ feature menu. Then swipe to the ticket you wish to remove and tap the “Delete Ticket” button. An unlinked ticket will remain valid until it is used or its expiration date has passed.

     : If you are planning on giving away an extra ticket to someone else, unlinking the ticket from your account and linking it to another Guest’s account can be done by a Cast Member with the Tickets phone line. In many cases, it is also quite OK to have a ticket linked to multiple accounts. Each Guest with the ticket linked to their account may even participate in helping to manage Lightning Lane return time reservations with both the Disney Genie+ service and with purchases of individual Lightning Lane return times for attractions not included with Genie+.

    I hope you still have other tickets you will keep linked to your account to enjoy a visit to The Happiest Place on Earth! I’d hate for you to miss out on the seasonal fun that is available. And don’t forget the yummy seasonal treats!

    Have a magical time, William!

    ~Tony
thumbnail image for Tony

Meet the Panelist: Tony, Utah

Coming to you from the Beehive State, I’m a Disney-loving dad and husband, buzzing with excitement to share advice and tips for making your Disneyland Resort vacation as magical as possible! I’m excited to help you discover the storytelling magic of the “Happiest Place on Earth!” Learn More About Tony

Related Video

  • thumbnail image for A Look Inside The Haunted Mansion Ballroom | planDisney Podcast - Episode 3

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.